Inbound order taking calls are often the first chance a company gets to build relationships with customers and it is essential that you provide this new customer with a positive experience in every phone order taking opportunity to encourage repeat business.

You work hard to build your customer base. There is only one way to keep it - exceptional customer service and support. Customers can become dissatisfied with products and services. However, when provided with responsive and courteous assistance, such issues can result in net positive experiences for your customer.

Each information inquiry presents an opportunity for a sale. Inquiries can be utilized to examine a customer record to see if they are getting the right types of products and services to fit their needs. This is also an opportunity to update your customer database.

Customer service, once viewed as an excessively costly aspect of business, can be a profitable advantage. If handled the right way, customer service can lead to an enormous opportunity for stronger customer relationships, increased sales and the collection of valuable market information.

Some ways Salesupply can help:

• Reservation
• Confirmation
• Pre-Purchase Inquiry
• Delivery & Order Status Inquiry
• Referral Service
• Product Brochure Requests
• Appointment Scheduling
• Fundraising/Pledge Drives

The operators are employees who dare to take the responsibility for handling all incoming or even outgoing calls to foreign countries. They are people who are concerned and exited with your company and its representation. Our operators are well-educated and top telephone sales people.

Salesupply can help you with handling and answering email messages in all different languages.

Our employees have extensive experience in running webshops. They know how to answer your email messages in a professional way.

How can Salesupply employees answer really specific questions?
Our challenge is to get our employees trained with all necessary information about your webshop. Therefore Salesupply will focus on online specialty shops with a small product range only. (Instead of online shopping malls with wide product ranges). Once we start working together, FAQ documents and product information documents will be created for knowledge sharing purposes. When necessary short lines will be used to keep in contact with the owner of the webshop. This should gard and improve the quality of our service.

Salesupply has a mailing address in the country in which you wish to sell online. This address is your foreign office and will consequently have the effect of an extra office. 

Consumers like visiting local (national) webshops. Your potential clients are looking for security while shopping online. Salesupply can provide this security by way of a physical office in the country you wish to sell in.

We will provide you with a staffed office. By means of our own offices, Salesupply has made a springboard for you to do business internationally. Our team will be present to receive your mail and will inspire confidence to your customers. You will also receive a local phone number.

Before starting your foreign adventure, you want to have a good overview of the opportunities and threats.

Every entrepeneur and every product has it's specific features. The tailor made market scan provides you useful information.

The marketscan helps you choosing an accurate business strategy abroad.


The following points are taken into account: 

• Basic information for your industry
• General Country data
• Local legislation
• Size and activity of the Ecommerce market
• Information about competition
• Size of the market
• Possible marketing channels
• Customer expectations
• Price level / Price comparison
• SEO options
• Estimate of shipping costs
• Estimated shipping time
• Online Marketing Costs (Adwords, eBay etc)
• Possible domain names 
• Sales forecast

Do you want a marktscan for your product / webshop ?

Our marketers are awaiting your call!

To make the most of your webshop, Salesupply offers e-Marketing and basic SEO-advice.

One of the key success factors of the Salesupply concept is our involvement in eMarketing and Search Engine Optimization (SEO).

Our SEO professionals will make sure your webshop will be found on the first page of the Google search results!
Our simple rule: "More visitors = More orders"

Almost every (European) country has it's own e-commerce payment methods. Customers are getting more and more used to work with these local payment methods. If a local potential customer visits your webshop and finds out that he cannot pay with a local common payment method, the customer might decide to go to another webshop.

Salesupply can advise and help with the local implementations for your webshop. Please contact us using the webform below...

A shopping certificate will give a secure and safe impression!

When customers need to pay upfront, gaining customers' trust in delivery of goods is crucial. A shopping certificate can help improve the trust-level of your webshop.
Almost all European countries have their own shopping labels. We will advise you on what label will help improve your webshop turnover!

Would you buy products on a website with a poor translation?

In order to get webshop orders, trust is extremely important. Potential customers reading a poor translation in a webshop will simply not buy there.
Salesupply has offices in the leading European ecommerce countries and offers professional webshop translation services.

Since we have proven ecommerce knowledge we know how to write product selling content in our native language. But we are also able to provide a professionally translated webshop. The combination of our webshop developers and translation experts enabled us to deliver a fully translated webshop!