E-Commerce Customer Service Outsourcing

(786) 604-2042

Ecommerce Customer Service Outsourcing

Salesupply offers customer service outsourcing services for ecommerce retailers, businesses and (DTC) brands. With more than 800 trained agents, we offer native customer care in 36 languages in 3 time zones. Our ecommerce-specialised agents are trained to offer your clients the best possible service regardless of the channel.

Whether you want to outsource your entire customer service, you are looking for “after hours” support during evenings and weekends or temporary support during peak season only, the ecommerce specialized agents of Salesupply are there for you. Our service is highly scalable, meaning that, regardless of your size or volume, we offer you a cost-friendly solution.

We have over 15 years experience in ecommerce customer service and have worked with clients in the fashion, home & living, electronics and health & beauty industries. Salesupply is your partner in Ecommerce customer care.

Why Outsource Your Customer Service With Salesupply

100% Ecommerce specialized
International coverage in 36 languages in 3 time zones
Services include: Peak & seasonal customer service, evenings and weekends
Phone, email, (live) chat, social media, WhatsApp, & more
Fast integration with existing interfaces
Real-time reporting through a personal dashboard
Dedicated or shared agents, depending on your volume

Are you interested?

Plug & Play interface integration

As a specialist in ecommerce customer support services, we have integrations for the most commonly used ecommerce platforms and ERP systems. This allows us to set up your customer service both quickly and efficiently. We offer standard interfaces for:

Demandware / Salesforce
Magento (1 and 2)
Shopify
WooCommerce
Prestashop
Intershop
Salesforce ecommerce Cloud
Lightspeed
Linnworks