Salesupply is an international call centre service provider and your partner in the field of multilingual customer contacts. Our customers are successful and rapidly growing retailers, manufacturers and brands operating locally and internationally, requiring a scalable call center solution.
Our team of more than 150 experienced agents will serve you 24/7 in 15 languages. Because we believe every customer in each country is unique, we always work with native speakers at in-country.
We work with you to achieve an optimal customer experience through our quality models (QM & KTV) and customer interaction platform to seamlessly connect to your organisation.
Services we offer:
As a specialist for eCommerce customer contacts, we offer you interfaces to the most frequently used shop and merchandise management systems. We are able to execute your customer service quickly, efficiently and with a high customer satisfaction rate.
We have standard interfaces to:
Salesforce Commerce Cloud
Magento (1 and 2)
If you have your own ticket system, we seamlessly integrate with your organisation as your call centre partner and handle your digital and telephone customer contacts in your system.
Systems in which we are experienced include:
Ever since 2013, Salesupply has built a strong partnership with Worldline (Payment Solution Provider), to support its customers and distributors (webshops) worldwide with our customer service. We have implemented the following solutions:
Answering first-line customer service
Native speaking customer service staff
Scalable, cost-effective operation
Virtual contact center, routing customer contacts by country, language
Global (Voip) platform with local phone numbers
1 Project manager (SPOC) to coordinate all services
Are you interested?
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