International returns- cost efficient and customer friendly with a single service partner!

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Salesupply offers international sellers a flexible and cost efficient return service solution for 18 countries! Our network enables us to offer you a feasible return service that will help increase customer satisfaction.

Are you an online retailer? A marketplace seller on Amazon, Rakuten, eBay or others? A brand selling in multiple countries? Our international return service might be just right for you!

International return handling with Salesupply

For many merchants selling internationally via their own site, brand portals or marketplaces including Amazon and eBay, the cost of covering international returns can be very pricey, especially if they ship small amounts, low value goods or large items. International sellers can decide whether they want to outsource returns and returns processing to ensure a hassle-free returns process. Salesupply will then ensure that you have a local returns address and offers local returns management in France, Germany, Spain, Great Britain and Italy.

Local return address for international Amazon sellers

Amazon wants to increase its service level for consumers and require resellers on its international Amazon marketplaces (and on all international orders as well) to provide consumers with either a local returns address or cover the return shipping costs. To this end Salesupply is offering Amazon marketplace resellers a new service with immediate effect that will take all the worry out of processing international returns.

All resellers including those who ship to a country other than that of the respective marketplace website must follow this directive. Their sales licence may be revoked if they fail to implement these requirements by 12 March 2015.

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We have created our new Amazon International Returns Service for Amazon sellers.Using the new Amazon International Returns Service you can register a local returns address with Amazon immediately. Additionally we can process returns, deal with tax related issues and, of course, provide regular updates to sellers about the status of returned items.

If you sell on Amazon’s marketplace and are interested in having a local returns address or in any other cross border e-commerce services you’re sure to find what you’re looking for among Salesupply’s portfolio of internationalisation services: among other things, we offer localisation, marketing support as well as fulfilment services.

Meet the requirements of Amazon’s new international returns policy

Request a tailored offer from us or more information about our Amazon International Returns Service today.

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