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15.08.2023
Running an eCommerce business is no easy feat. In between shipping your orders, maintaining a social media presence, managing your staff, plus a hundred and one other things - the million dollar question is - how are you taking care of your customers?
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01.08.2023
Ecommerce businesses: should you fulfil your orders yourself or outsource them to an external provider? That is the question. Here, we’ll take you through the pros and cons of each so that you can make the most well-informed and best decision for your personal and professional circumsta
17.07.2023
Whether it’s a place in the sun, your own home, or your ecommerce order fulfillment strategy, location is everything. It doesn’t matter if you’re a new business, a small business, a medium-sized business, or you’re leading the game, the location(s) of your fulfil
30.06.2023
During the Salesupply Ecommerce Returns Week we took a deep dive into international ecommerce returns and its best practices. The overall outcome: make the return process as clear, transparent, smooth, and frictionless as possible. In addition, try and learn from your return process to reduce return
29.06.2023
Are you thinking of integrating a returns platform? Now is the moment. Contact us before the 8th of July 23 and set-up costs are on us. Returns is one of the frequently recurring topics in customer service conversations. For a good reason of course, customer service plays an important role in handl
28.06.2023
Re-commerce is big. momox, Europe’s leading re-commerce platform for books, games CD/DVD/Blu-rays and second-hand fashion was one of the first players in this market. Founded in Germany in 2004, momox took advantage of the new opportunities of online marketplaces. The momox concept provides ma
27.06.2023
For many e-commerce sellers, the thought of returns, especially international ecommerce returns, is a true headache. They cut into profit margins and can cause logistic and administrative hassle. A well-streamlined policy and logistical execution is needed and it demands creating processes th
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