10 hacks for an outstanding customer service

21.06.2021

Guest blog: 10 hacks for an outstanding customer service

Investing in offering excellent customer service means meeting and surpassing customers' expectations. Interacting and engaging with your clients in a friendly and helpful way, shows them how important they are to your business. Ilaria Carboni, Head of Marketing at Oct8ne, describes the 10 main poi

How to WOW your online fashion customers every step of the customer journey

08.06.2021

How to WOW your online fashion customers every step of the customer journey

Fashion is the most prolific sector within ecommerce both in revenue and in number of clients. These clients are experienced (mobile) ecommerce consumers with high expectations and demands of the webstores they decide to use. An exceptional online experience is absolutely essential for fashion brand

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