Why a live chat is important for your eCommerce business

Running an eCommerce business is no easy feat. In between shipping your orders, maintaining a social media presence, managing your staff, plus a hundred and one other things - the million dollar question is - how are you taking care of your customers?  


Self vs Outsourced Fulfilment

Ecommerce businesses: should you fulfil your orders yourself or outsource them to an external provider? That is the question.  Here, we’ll take you through the pros and cons of each so that you can make the most well-informed and best decision for your personal and professional circumsta


How to Choose your E-Fulfillment Center Location

Whether it’s a place in the sun, your own home, or your ecommerce order fulfillment strategy, location is everything.   It doesn’t matter if you’re a new business, a small business, a medium-sized business, or you’re leading the game, the location(s) of your fulfil


The best practice in ecommerce returns is automating your returns

During the Salesupply Ecommerce Returns Week we took a deep dive into international ecommerce returns and its best practices. The overall outcome: make the return process as clear, transparent, smooth, and frictionless as possible. In addition, try and learn from your return process to reduce return

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