International expansion is the biggest growth opportunity within ecommerce today and in the future. As with many big opportunities, it comes with a great challenge. How do you guarantee the ultimate customer experience internationally? This challenge is the driving force behind the partnership between Go Global Ecommerce and Salesupply. Together these specialists in cross-border ecommerce enable online retailers and - brands to deliver an optimal customer experience all around the globe.
Combined, Salesupply and Go Global Ecommerce master the full journey of a cross-border ecommerce operation, before and after checkout. Go Global Ecommerce offers a pre-check-out cross-border solution including tax positions and payments, while Salesupply specialises in the post-checkout phase with native customer care in 36 languages and global fulfillment services.
This partnership is designed to fully support online shops cross-border by helping them create a perfect customer experience, from start to finish.
"Providing a perfect customer experience during the ecommerce journey is the most important and complex challenge for webstores that (plan to) operate internationally,'' says Jeroen Leenders. "Go Global Ecommerce and Salesupply have the knowledge and the services to help these stores to minimise complexities and maximise their cross-border revenues", adds Daniel Viniegra, Chief Global Expansion Officer of Go Global Ecommerce.