13.07.2015

Live Chat as conversion accelerator?

Web-shoppers like the ‘human touch’ in customer service
Live Chat can be a very valuable ingredient of a webshop’s customer service strategy- whether you sell in one or multiple countries. The online retail environment is shaped by tech-enabled consumers who make fast-paced decisions based on instant…

17.06.2015

European e-commerce turnover grew by 14.3% to reach € 423.8bn in 2014

The European B2C e-commerce sector had another successful year in 2014. Even though the growth rate of the e-commerce turnover decreased somewhat, it still achieved double digits. In total, European B2C e-commerce sales increased by more than 14%, reaching € 423.8bn. The 28 member states of the Eu

03.06.2015

Cross-border e-commerce in Spain: A European business

Spanish online consumers are frequent cross- border buyers, whereas Spanish sites attract relatively few foreign buyers. However, both trade directions have booked over 20 percent year-on-year growth. Most cross-border transactions are taking place inside the EU. This is evident from the latest trim

29.05.2015

Become part of the purchase journey, wherever you sell!

It makes sense to focus on digital- wherever you sell. Brands that already operate flagship stores or sell their products via resellers in certain markets should also operate a localized online shop in each market they sell in. The same goes for retailers- if you sell somewhere, make sure you can

22.04.2015

Advisory bulletin: VAT and cross-border online trade in the EU 2015

The new EU VAT laws took effect this year. But what has actually changed, and for whom? For vendors who sell to other European countries, there are now a number of considerations that must be given special attention. We've put together a summary for you of the most important rules, background knowle

08.04.2015

Global retail e-commerce maintains impressive growth

According to the 2015 Global Retail E-Commerce Index™ by AT Kearney, the global e-commerce market consists of larger, mature markets boasting large sales volumes, such as China, the US and the UK, and also smaller, upcoming markets convincing with their potential and growth prospects.
The UK (3rd) and Germany (5th) are the highest ranking EU countries, joined in the Top 5 by the US (1st), China (2nd) and Japan (4th). Spain, that hadn’t been ranked in 2013, achieved a respectable 18th rank.

08.04.2015

The Rise of Social Media in E-Commerce

Infographic on the influence of social media on purchase decisions and the role social media interactions play in the customers purchase path.
Mobstac has published an Infographic displaying the role that Social Media are playing in online transactions. For instance, how many consumers have…

18.03.2015

Salesupply launches new Whitepaper: How to sell on Amazon US

Salesupply, expert in helping companies to sell online cross-border, has published a new Whitepaper offering valuable information on how to sell on Amazon in the US if you are a foreign retailer. We have compiled Infographics with stats and facts about Amazon in general, the US e-commerce market, al