15.03.2019

Cross-Border Magazine: The business with the Oktoberfest


MOSER Trachten is Bavaria’s largest costume designer, and an expert in the field of brick-and-mortar retailing. Marco Manigk, online shop manager and head of e-commerce, brought the company forward by introducing online business. Their decision to…

11.03.2019

Salesupply opens new UK fulfillment warehouse in London


Salesupply opens a new fulfilment location in London Heathrow. Opening this new logistics hub offers cross-border online retailers new opportunities to deliver faster, at lower shipping- and return costs throughout the United Kingdom. An additional…

07.03.2019

Cross-Border Magazine: Style is not a question of size


The family business HIRMER is the largest, exclusively male-fashion house in the world. HIRMER GROSSE GRÖSSEN (HIRMER BIG AND TALL), which is part of the HIRMER Group, offers high-end fashion for men with non-standard sizes globally. They started…

06.02.2018

Interview with Zalando: Care for Customers and Partners


Customer satisfaction is one of the main cornerstones of Zalando's organisation. Making that extra effort to keep the customer happy is one of the main aspects of customer care. According to Zalando, customer satisfaction is a team effect. Everyone…

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