14.10.2015

International E-commerce and the ‘Low Hanging Fruit’ theory

A time and cost efficient approach to invest in the European market
Developing their e-commerce business beyond their national borders has become a necessity for many online retailers, motivated by the need for growth and the increasing pressure from international competitors.

07.10.2015

Why a good return policy is so important in international e-commerce

For many e-commerce sellers, the thought of returns, especially international returns, is a true headache. They cut into profit margins and can cause a lot of logistic and administrative hassle. A well-streamlined policy and logistical execution is needed and it demands creating processes that are t

03.09.2015

A German website as a portal to the DACH region

The German e-commerce market is an interesting one: the market is relatively mature and a history of distance selling has paved the way for buyers to easily adopt online shopping as a purchase channel. An economically stable situation, paired with a year-on-year growth in e-commerce sales of 22.1 pe

04.08.2015

New Whitepaper: Selling online in China in 3 easy steps!

China is at present the world’s second largest economy and the EU’s second largest trading partner behind the US1. China is a major importer of foreign goods, and the purchasing power of the Chinese population is vastly growing. China is a country full of opportunity and promise, especially when

22.07.2015

Dismantling 10 myths on cross-border e-commerce

Selling cross-border for all companies seeking to explore new markets and achieve growth by seizing opportunities abroad. Today, we will ‘de-mystify’ ten common misconceptions about international ecommerce expansion.
Being a market leader in your own country makes a cross border entry easier Entering a new market is like starting…

13.07.2015

Live Chat as conversion accelerator?

Web-shoppers like the ‘human touch’ in customer service
Live Chat can be a very valuable ingredient of a webshop’s customer service strategy- whether you sell in one or multiple countries. The online retail environment is shaped by tech-enabled consumers who make fast-paced decisions based on instant…

03.06.2015

Cross-border e-commerce in Spain: A European business

Spanish online consumers are frequent cross- border buyers, whereas Spanish sites attract relatively few foreign buyers. However, both trade directions have booked over 20 percent year-on-year growth. Most cross-border transactions are taking place inside the EU. This is evident from the latest trim

29.05.2015

Become part of the purchase journey, wherever you sell!

It makes sense to focus on digital- wherever you sell. Brands that already operate flagship stores or sell their products via resellers in certain markets should also operate a localized online shop in each market they sell in. The same goes for retailers- if you sell somewhere, make sure you can be

08.04.2015

Global retail e-commerce maintains impressive growth

According to the 2015 Global Retail E-Commerce Index™ by AT Kearney, the global e-commerce market consists of larger, mature markets boasting large sales volumes, such as China, the US and the UK, and also smaller, upcoming markets convincing with their potential and growth prospects.
The UK (3rd) and Germany (5th) are the highest ranking EU countries, joined in the Top 5 by the US (1st), China (2nd) and Japan (4th). Spain, that hadn’t been ranked in 2013, achieved a respectable 18th rank.

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