10.03.2015

E-Commerce: Say 'Si!' to Spain

Did you know that the Spanish economy’s growth is stronger than that of Germany or The Netherlands, and that consumer spending is increasing? Would you be surprised about the fact that 63% of Spanish online customers buy cross-border or that online marketing costs in Spain are often much below tho

17.02.2015

Amazon requires that resellers have a local returns address or cover the return shipping costs

Amazon wants to increase its service level for consumers and require resellers on its international Amazon marketplaces to provide either a local returns address or cover the return shipping costs.
Amazon wants to increase its service level for consumers and require resellers on its international Amazon marketplaces to provide either a local returns address or cover the return shipping costs. Provide customers…

22.01.2015

Make-or-Buy in e-commerce internationalisation

Internationalisation is a way of improving returns and gaining new customers away from saturated home markets. Even smaller shops can tag along if they have a good outsourcing strategy: a make or buy schedule for expansion.
Opening up in a foreign market with an online shop requires localisation, marketing, fulfilment, returns management, customer service and much more besides - which is really not so simple to do in a country where you probably don’t reside, your company…

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