Poland, strategically situated in the heart of Europe, has emerged as a dynamic player in the European ecommerce market. Making use of fulfillment in Poland can significantly enhance efficiency, reduce delivery times, and improve customer satisfaction, offering a smart, cost-effective solution for ecommerce businesses aiming to expand their reach across Europe. That’s why Salesupply offers fulfillment centers in Zielona Góra and Poznań, located strategically near Poznan.
Due to the closeness of our warehouses to the border, it is also possible to service the markets of neighboring countries in a very short time: Germany (same day), Czech Republic, Slovakia and even Romania and Hungaria, thanks to the availability of logistics lines in that direction. Our services cover comprehensive support and flexible solutions to manage peak season demand, empowering businesses to thrive in this dynamic market.
With a large population (38 million inhabitants) and a growing economy, the Polish ecommerce market is one of the most dynamic in Europe. Polish online consumers are highly price-sensitive, frequently using price comparison services before making purchases. The “buy now, pay later” option is also gaining popularity among Polish shoppers, underscoring their preference for flexible payment solutions (TradeGov). Online retailers in Poland should also experiment with social commerce, because according to the market researcher, sales here will also almost double within a very short time – from 391 million euros in 2024 to 682 million euros in 2028.
According to forecasts, the Polish ecommerce market will grow from the current equivalent of 21 billion euros to 33.3 billion euros by 2029 – an annual increase of almost 10 percent. Giants such as Amazon, which ignored Eastern Europe for a long time, have recognized the potential. However, Allegro is the biggest marketplace in Poland, dominating the ecommerce landscape and serving as a key platform for both buyers and sellers.
Salesupply offers fulfillment in Poland from two centers in Poland, located in Zielona Góra and Poznań, offering a range of logistical solutions tailored to e-commerce businesses. These facilities provide efficient order processing for both B2C and B2B shipments, offering specialized e-commerce solutions and cloud-based order management systems. With features like end-to-end shipment tracking, rapid integration, and a global reach through local warehouses and carriers, Salesupply ensures enhanced delivery speed, reduced costs, and increased customer satisfaction. These advantages make it a compelling choice for businesses targeting the Polish and broader European markets. Due to the closeness of the German border, our warehouse in Zielona Góra has access to DHL, GLS and DPD, ensuring orders can be delivered the same day.
The customer clicks the ‘buy’ button and we pick, pack, and ship the order – quickly and accurately – 7 days a week. At Salesupply, we take on the whole process, including receiving, tracking, fulfilling and returning the orders. Our Order Management System (OMS) has plug & play integrations for the most widely used e-commerce platforms, marketplaces, and ERP systems.
At Salesupply you are in control, therefore we have put a lot of effort in providing you with a 24/7 real-time overview of your fulfillment process. With our dashboard application our clients always have the latest insight into the fulfillment process. And in the Fulfillment portal you have access to all (daily/weekly/monthly/yearly) fulfillment reports.
With Salesupply as your fulfillment partner, your customers will never miss out on your products. Through the seamless integration, we will take care of the inventory planning so you never have to worry about overstocks, understocks, losses, and shortages.
When done right, returns don’t have to cost as much as you are currently being charged. In addition, returns can help increase repeat sales and promote positive word of mouth. At Salesupply, we can provide full returns services including: same-day customer refunds, optimized return-to-stock, and product refurbish and repair.
Poland is a very strong market for Amazon, with the company holding a market share of over 20%. At Salesupply, we provide Amazon FbM (Fulfillment by Merchant), enabling you to deliver fast and affordably. By choosing Salesupply FbM, web shops themselves are in full control over the entire handling and shipping process.
Our global ecommerce fulfillment network spans 20+ centers across 3 continents, providing local services worldwide. This infrastructure reduces delivery times and costs, allowing e-commerce companies to offer fast, affordable delivery globally, all managed through a single, integrated platform that keeps you fully informed. With Salesupply, you can compete locally everywhere, benefiting from fast delivery at local rates. Our centralized platform offers one point of contact and one invoice, ensuring streamlined operations.
Outsourcing fulfillment could benefit many growing ecommerce businesses. Here are some key benchmarks to check if your business is ready to outsource fulfillment to a third party (3pl) such as Salesupply:
Every morning, Salesupply checks the orders from the previous day (the same day for same-day delivery): have all these orders been properly processed and dispatched? If not, we immediately indicate in our feedback to the client why these orders have not been sent, so that they can inform the consumer in time. This way, the client and the consumer are kept informed of the progress at all times and as a result, the fulfillment process has a positive impact on your customer experience.
For Salesupply, the optimal customer experience is one of the spearheads in the cooperation. The fulfillment process is customized as much as possible so that it fits in perfectly with your brand and positioning.
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At Salesupply, we not only offer outsourcing fulfillment services, but also comprehensive options for outsourcing your returns service. Salesupply’s international returns service allows you to offer a local return address to your customers in 25 countries, including Poland.
In our return hubs, we can handle testing and destruction of the returned products in addition to local processing and storage.
At Salesupply, we provide exceptional customer support in Poland from two key locations: Zielona Góra and Poznań. Our dedicated team offers customer service in Polish, ensuring clear and effective communication. We are available on workdays during the day and evening, as well as on weekends, to meet your needs. Additionally, we offer flexible solutions for peak seasons, allowing you to outsource only your customer service overflow, ensuring seamless support during high-demand periods.
