E-commerce marketplaces such as Amazon, eBay, CDiscount, Kaufland, Allegro, Bol and Pigu, demand high-quality marketplace customer service, 24/7 availability, and multilingual coverage. A tough demand for marketplace sellers, especially with the rising labor cost and staffing complexities within customer service.
Salesupply MarketplaceCare 365 solution solves these challenges by offering flexible, high-quality, and cost-effective marketplace customer service in 25+ languages for over 380 popular marketplaces worldwide.
Salesupply MarktplaceCare 365 helps marketplace sellers to achieve better reviews and higher ratings at lower cost. How? Our team of experienced marketplace customer service agents handles over 25 written events per hour in 25+ languages with the help of tested AI technology.
MarketplaceCare 365 enables marketplace sellers to deliver quality marketplace customer service at the lowest cost possible.
The outsourcing of your marketplace customer care doesn’t need to take long. With MarketplaceCare 365, Salesupply can take over your marketplace customer care in as little as two weeks. All it takes is one week of training and one week for set-up and your new marketplace customer service team is ready to go.
Most sellers have experienced the hassle of erroneous A-Z claims. As an additional service, our native customer service agents can approach your clients to request them to withdraw the claims natively in 25 languages.
