In Europe, Sweden is often ranked among the top ten biggest e-commerce markets, highlighting a significant role in the region’s digital economy. Globally, the country secures a notable position, frequently appearing within the top 25 largest eCommerce markets. This is a testament to Sweden’s advanced digital infrastructure and high internet penetration rate, which are key factors driving its robust online retail sector. In 2023, the Swedish eCommerce market reached an impressive value of approximately $25 billion, demonstrating steady growth fueled by a tech-savvy population and widespread adoption of online shopping.
Sustainable shopping practices are increasingly popular, with many Swedish consumers favoring eco-friendly and second-hand products. These trends underscore Sweden’s dynamic e-commerce landscape, which is characterized by innovation and a strong commitment to sustainability.
Swedish ecommerce is expected to experience robust growth. Predictions indicate that the market will grow by around 10%, reaching over 27 billion by the end of 2024. This growth is fueled by increasing consumer confidence in online shopping, a surge in mobile commerce, and a strong emphasis on sustainable and eco-friendly purchasing options. As digital infrastructure continues to advance and consumer preferences evolve, Swedish e-commerce is set for significant expansion in the coming years.
Swedes favor both local giants like Apotea and CDON, as well as international platforms like Zalando and Amazon. They delight e-commerce providers with a comparatively low returns rate: according to market studies, more than one in three Swedes have never returned an online order. Regarding logistics, Swedes strongly prefer to have their parcels delivered to their home. This preference is supported by reliable logistics services and flexible delivery options, including scheduled delivery times and real-time tracking.
Ecommerce profits have been under pressure, making cost reductions critical for the sustainability of many online stores. Cross-border deliveries to Scandinavia offer significant cost-saving options. Starting at rather low order volumes of 300-400 per month, merchants can save up to €5 per parcel on last mile delivery when products are stored locally.
Salesupply’s fulfillment center in Sweden, located in Höör offers a range of logistical solutions tailored to ecommerce businesses. The strategically located center is close to Malmo, Lund and the Danish border, offering easy access to cross-border fulfillment. The fulfillment facility provides efficient order processing for B2C, offering specialized ecommerce solutions and cloud-based order management systems. With features like end-to-end shipment tracking, rapid integration and local carriers, Salesupply ensures enhanced delivery speed, reduced costs, and increased customer satisfaction. These advantages make it a compelling choice for businesses targeting the Swedish and broader European markets.
The customer clicks the ‘buy’ button and we pick, pack, and ship the order – quickly and accurately – 7 days a week. At Salesupply, we take on the whole process, including receiving, tracking, fulfilling and returning the orders. Our Order Management System (OMS) has plug & play integrations for the most widely used e-commerce platforms, marketplaces, and ERP systems.
At Salesupply you are in control, therefore we have put a lot of effort in providing you with a 24/7 real-time overview of your fulfillment process. With our dashboard application our clients always have the latest insight into the fulfillment process. And in the Fulfillment portal you have access to all (daily/weekly/monthly/yearly) fulfillment reports.
With Salesupply as your fulfillment partner, your customers will never miss out on your products. Through the seamless integration, we will take care of the inventory planning so you never have to worry about overstocks, understocks, losses, and shortages.
When done right, returns don’t have to cost as much as you are currently being charged. In addition, returns can help increase repeat sales and promote positive word of mouth. At Salesupply, we can provide full returns services including: same-day customer refunds, optimized return-to-stock, and product refurbish and repair.
Sweden is a strong market for Amazon, with the company holding a market share of 10%. At Salesupply, we provide Amazon FbM (Fulfillment by Merchant), enabling you to deliver fast and affordably. By choosing Salesupply FbM, web shops themselves are in full control over the entire handling and shipping process.
Our global e-commerce fulfillment network spans 27 centers across 3 continents, providing local services worldwide. This infrastructure reduces delivery times and costs, allowing e-commerce companies to offer fast, affordable delivery globally, all managed through a single, integrated platform that keeps you fully informed. With Salesupply, you can compete locally everywhere, benefiting from fast delivery at local rates. Our centralized platform offers one point of contact and one invoice, ensuring streamlined operations. Our fulfillment location in Sweden is part of this extensive network.
At Salesupply, we not only offer outsourcing fulfillment services, but also comprehensive options for outsourcing your returns service. Salesupply’s international returns service allows you to offer a local return address to your customers in 25 countries, including Sweden.
In our return hubs, we can handle testing and destruction of the returned products in addition to local processing and storage.
At Salesupply, we also provide exceptional customer support in Sweden. Our dedicated team offers native customer service in Swedish, ensuring clear and effective communication. We are available on workdays during the day and evening, as well as on weekends, to meet your needs. Additionally, we offer flexible solutions for peak seasons, allowing you to outsource only your customer service overflow, ensuring seamless support during high-demand periods.
Yes, Sweden is an excellent strategic location for serving the entire Scandinavian region. Salesupply’s fulfillment center in Sweden enables fast deliveries to Sweden, Denmark, Norway, and Finland, with the benefit of operating within a high-trust, tech-savvy consumer market.
From our Swedish fulfillment center, Salesupply offers a wide range of shipping options, including standard, express, and tracked deliveries, through local and international carriers like PostNord, DHL, and Bring.
Returns are handled locally through our Swedish warehouse. This ensures fast turnaround times, localized customer experience, and reduced logistics costs for merchants.
Yes, Salesupply provides native Swedish-speaking customer support via phone, email, and chat. This allows your customers to receive help in their own language, improving trust and satisfaction.
