Selling directly on marketplaces?
We handle all your customer service across every platform: one team, low cost, zero SLA headaches.
Running a marketplace agency?
White-label our service or plug us in as your dedicated CS layer; scalable, multilingual, and built for volume.
What happens when marketplace customer service falls short?
❌ Response time SLA missed → Buy Box eligibility drops
❌ Negative review left unanswered → Rating falls, visibility shrinks
❌ A-Z claim ignored → Funds withheld, account flagged
❌ Repeated violations → Seller account suspended
Marketplaces are unforgiving.
MarketplaceCare 365 makes sure you never find out the hard way.
High-quality, and cost-effective marketplace customer service in 25+ languages for over 380 popular marketplaces worldwide, 365 days a year.
Salesupply MarktplaceCare 365 helps marketplace sellers to achieve better reviews and higher ratings at lower cost. How? Our team of experienced marketplace customer service agents handles over 25 written events per hour in 25+ languages with the help of tested AI technology.
MarketplaceCare 365 enables marketplace sellers to deliver quality marketplace customer service at the lowest cost possible.
Switching customer service providers sounds complicated. It isn’t. In week 1, our team learns your products, tone, and marketplace requirements. In week 2, we set up all integrations and run final checks. By day 14, your dedicated MarketplaceCare team is live, and you’re already freeing up time to focus on growth.
Most sellers have experienced the hassle of erroneous A-Z claims. As an additional service, our native customer service agents can approach your clients to request them to withdraw the claims natively in 25 languages.
